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Game freezing at the end of level “skip”
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hcamacho15
Posts: 1 Newbie
in Support
When I complete the level and press “skip” the game freezes. In order to unfreeze I exited out of the app, to come back and the game wipe out my 600+ level streak and say that I did not complete the level that I froze at. I have tried this twice now. Help please! I am so bummed to lose my streak 😭
Answers
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Hi @hcamacho15 and welcome to the King Community! 🤗
I am very sorry that you have lost the win streak! 😥
Unfortunately, when the game freezes, the streak starts over and you have to repeat the level.
Have you tried not to click skip at the end of the level or to turn off the device for a few seconds and turn it back on?
This could also happen because the app is out of date.
