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no internet connection despite there being there
hello,
my candy crush saga cannot connect to internet despite it being there. just spin and spins. this is the only game that is affected on the phone. all other games have no issues with internet connection. also, on my backup phone playing candy crush saga, has no issues with internet connection. this has been happening for over a week. i have tried to shut phone down, turn on wifi on and off, turn phone data on and off and nothing works. i suspect there is a corruption somewhere. because i cannot connect to internet with candy crush, i cannot save the game or watch any video to gain boosters and other perks, otherwise the game is playable. is there anything short of a deletion and starting over from scratch? i kinda not want to do this as i have a modest 4000+ rounds completed which took over 2 years to achieve
thank you
will
Best Answers
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Hi and Welcome to the King Community
I'm sorry because your game app is corrupted and you need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.
You will find more details HERE
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Hi yikes21k and welcome to our Community! 😊
If you decide to reinstall the App, your progress and gold bars will only be saved if they have been previously saved in a King or Facebook account. Unfortunately you will lose all your boosters as they are directly connected to the device memory, so even if you change your phone in the future you will not have the boosters.
Answers
-
Hi and Welcome to the King Community
I'm sorry because your game app is corrupted and you need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.
You will find more details HERE
-
Hi yikes21k and welcome to our Community! 😊
If you decide to reinstall the App, your progress and gold bars will only be saved if they have been previously saved in a King or Facebook account. Unfortunately you will lose all your boosters as they are directly connected to the device memory, so even if you change your phone in the future you will not have the boosters.
