I want to get back to the level I was on

Darkness247

I recently had to factory reset my phone, but I saved my spot on C.C.S, but now it making me start from the beginning. How do I get back where I was?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/374617/i-want-to-get-back-to-the-level-i-was-on

Hi and Welcome to the King Community

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored

Tess92

Hi @Darkness247 and welcome to our Community! 🤗

If you had already created a King account with your email address the levels should be saved to your King account and to retrieve them simply log into your account again.

If, on the other hand, the game was not saved on any account, you can restore them by contacting Player Support. You will find all the info in detail on this page:

https://community.king.com/en/candy-crush-saga/discussion/251570/%EF%BB%BFhave-you-lost-your-levels-heres-how-to-get-them-restored