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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
Are you able to restore my account back to normal?
I just bought 109 gold bars worth of the lollipop hammers and for some reason I got logged out of my facebook account and so when I logged in everything was gone besides what level I was at and my good bar amount AFTER I had purchased the lollipop hammers. Even all of my events were restarted etc. Please help
Answers
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Hi and Welcome to the King Community
Please email Player Support directly from the game on mobile.
First make sure the game is connected to Facebook or a King account so the game can be restored on an account.
Then go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on!
Or email this to our Player Support Team here. and tell your Game ID there.
