Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Episode race
Comments
-
Welcome to Sweet King Community! 👑
Let me tagging @Alienscar @Sukanta_Biswas @bearwithme @Tess92 if they can help you. 😊
⚠️ Need help? Check our FAQ:s first HERE
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.
Have a nice and safety day! ❤️😊
I move this thread to Candy Crush Community soon. 😉
-
Hello @AnanthiMohanram I have seen other players mention your issue, but unfortunately I have never seen a fix recommended for the issue. It is one of those issues that seems to be misunderstood by King and therefore nothing gets done to fully resolve the issue.
You will need to try the standard troubleshooting techniques first to see if they help you, but from what I have read nothing seems to work.
If you play on mobile start by clearing your app cache. If you play on a PC clear your browsing history. With that done restart your device.
If that doesn't help sign out of your game, restart your device and then sign back into your game. Play any level and all of your currently available features/events will return.
If that doesn't help you can try deleting your app, restarting your device and then reinstalling your app. Doing this will mean you will lose all of your boosters though.
If none of that works you will then have to contact Player Support.
