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What happened to the extra moves when you click on give up?
Have been able to get them up until game 6203 and with only 23 moves this level definitely needs xtra moves
Thank you all for your patience!
I can now confirm that this issue has been fixed.
@Carol-38 What is going on.
I wish I knew Carol. Of all the changes made by King this is the one that really makes no sense at all to me. The only result that I can see for this test is loads of complaints from frustrated players.
If King are reducing the amount of lives and not giving extra moves what is the point of playing.
That is something I have said already Carol the double whammy of reduced lives and now no extra moves will surely see players leaving en masse.
I can't imagine that even those who can afford to pay or others who struggle to pay would be happy with this.
That is my guess as to what this test is all about. The only thing that King can be testing by removing the extra moves is to see how many buy moves, or how many stop playing. Nothing else makes sense.
Alternatively this could be their answer to the life limit. The change to the life limit has seriously upset people that buy things for their games and I don't think King saw this coming. I think that by removing or changing the frequency of the extra moves and giving people back the ability to send and receive lives they hope to get those people buying again.
š NEW UPDATE! 04/08/22!
There was a bug affecting this feature which the Studio has found and is working on a fix for the next update.
Please stay tuned and make sure you do not miss out on any future updates š
Hi Foxy seeing as last time this happened to you the issue fixed itself all I can suggest is that you stop playing other than to collect the Booster Wheel booster and check that the extra moves feature is back in your game. Obviously you will have to play a level once to check for the extra moves, but I would suggest just play the once and save your boosters & lives until the feature is working again.
I'll be uninstalling soon if this is permanent. The levels have been designed to force you to need these extra moves and, while 5 is sometimes enough, it's too risky to spend gold on just 5.
I noticed this problem this morning. I'm on the level 12184 now and I have bought the extra movement pretty often when it is accumulated up to 30 ~35. Recently, the first movement is around 20, so the extra movement has been very helpful.
I won't be able to make it without the extra movement any more and will have to leave Candy Crush finally. So sad.
I am having the same issue. If they stop drastically reducing the number of moves on all levels we could probably get by with the 5 extra moves, but very unlikely with these changes š
I am so glad I'm not the only one saying all the same things! While it's true that I hated buying extra gold bars, I felt like it was not a HUGE deal and these days I am worth it! But I most certainly will not use gold bars for only 5 extra moves-- I usually waited until I had accumulated the full 35 extra moves! This has been especially annoying since most levels only have around 20 moves in the first place! Now I am not going to buy more gold bars, and if these extra moves don't come back, it's "see ya later, alligator." So I will be done. They will most certainly be losing a good bit of income, from several people,I should think. Thanks everyone for sharing my thoughts and posting them!
Maybe we'll just stop playing the King Candy Crush games totally. Candy Crush Soda doesn't work either!
Iām not getting the extra moves, Iāve been stuck on level 12211, I was able to get upto 35 extra moves (eventually) with 10gold bars now I can only get 5
I too have been spending days and will not be able to win unless I buy Vextra lives I refuse to do so until they get this fixed. Why should I give 10 gold bars to get the original 5 turns when prior to this screw up, you could get up to 30 points plus the 5 turns u originally received. By the way, there is a pink circle at the end of a game if you click the circle a pop up comes up and says adds more moves to your game = u can click all you want and u do not get extra moves
Nothing has changed No I'm still not able to get the extra moves that I was getting before
Thank you What you wrote makes more sense than anything I have received Thanks again I know there has to be alot of people out there that is having the same problem, now to get them to report it
No I'm still not able to get the extra moves that I was getting before
Hi @minnaj!
Just checking if you have been able to get your progress back! Let us know if you need any help š
@AaronMedina not sure how I added you to this, sorry.
Well @Alienscar something's not right. As I said I hadn't counted the last level but now on 12181 a Nightmarishly Hard Level (and believe me it should be called Impossibly Hard). It used to be that after approx 9 to 10 tries the extra moves start appearing. Have played this 32 times so far, mega boring, not getting anywhere near, putting it away now.
What is going on. If King are reducing the amount of lives and not giving extra moves what is the point of playing. I can't imagine that even those who can afford to pay or others who struggle to pay would be happy with this.
I will try 12181 again later and keep counting to see if/when the extra moves start appearing. If this really is the way forward I can see a lot more giving up.
Makes you wonder what King discuss at their meetings. It's quite obvious none of them actually play the game.@AaronMedina
Not sure what you are expecting as an answer @Carol , but I believe this question has been answered as you can see below
No you are not the only one that this is happening too. I have posted this question several times and no one seems to answer it. I do the same as you buy extra gold bars to complete a level once the moves count goes up and will not be doing that any more as long as it stays to 5, where the maximum points added to the original is 30. There is a little pink mark at the end of each game and when you click it, its says to get extra boosters for gold bars I have tried clicking on that as well, but I do not get any extra points. As I stated before, no one seems to be able to answer it or wont answer it.
Yup. I'm getting ready to quite and definitely will not be buying anything!
I too won 6203 the problem is that when you end game after 6203, each time you ran out of points and hit end game you would get 5 extra points maximum 30 with 10 gold pieces. This would happen for each game and it wasn't the first time you hit end game. The fathom xtra points would start over for each game
I have already done that. Thanks.
Go here. https://soporto.king.com/contact follow the steps above to work.
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Good that extra moves are back.
Again- no extra moves for some of us.
Still a problem for me and others I guess. So here's what I am thinking. I do have to admit that in the past couple of days I did buy 10 gold bars to try to end a level and it didn't work. I hated myself for acquiescing and giving King money. I guess I'm really addicted to this stupid game. However, I'm not going to do it again, no matter how tempting!! I hope... Maybe others have fallen for that too? My suggestion-- let's band together and no matter how hard and frustrating, let's not give King another penny! SOLIDARITY!! Maybe that will convince them that they need to fix this "glitch" or stop this "test" or whatever it is. Money talks.... Sheesh.
I like that idea!! We should NOT spend another penny on this game until the extra moves are back. My extra moves are not back either and this is getting real old!
Win 10, Facebook or mobile? Curious to see where all the platforms stand.
AND..... Just thought of this ridiculous addition-- we ALREADY were giving them money to BUY the extra gold bars in the first place. So it's just plain idiotic!!!
Mobile- iPad.
I refuse to buy anything until those extra moves come back. It takes over 60 tries to beat an āeasyā level and Iām in over the 12000 levels. Five extra moves is not enough.
Ipad Pro.
Not spent a penny since this happened. Only spend on this and PoGo. At the point that I canāt pass a level without paying Iāll just delete the game. I donāt spend a fortune but I did pay to play, so income lost King :(
Iām right at that point of deleting this supposed game. It was fun while it lasted but if I the Guinea pig or test case. They should be paying me! I donāt like this anymore.
Anybody know anyone hung about the supposed update coming tomorrow that will supposedly fix this issue??
Not me. I hope they have a major update! A good one
Still no fix!!!! They havenāt updated the game since July 28
Ipad as well
Yes! Although they give me more ads to watch for boosters, some extra hard levels need more than boosters to pass. They just want you to use more gold bars. What a turn off! I am prob just playing for missions now. Not gonna get stuck in the same level or pay money/ gold bars.
I have been tracking what people are saying with regards to fixed vs not fixed.
Android - "seems" to be fixed.
Facebook - mixed bag. Seen people say yes and no and even yes then no.
Idevice - not fixed (or Apple has a patch schedule that is fixed like Microsoft).
Win 10 - not fixed (or is but Microsoft has not uploaded the patch yet, ie patch Tuesday).
It would be nice if King said which devices they have officially patched even if it is a situation where the fix is done but they are waiting on verification or whatever from Microsoft for example.
I have an iphone and itās NOT fixed. Itās probably because people on mobile spend more time and money on the app. People needing a distraction when they are not home like at work or lunch break might be more inclined to pay for the extra moves. My theory
Do you have any idea when the extra moves glitch will be fixed?
Hi there š
I'm afraid we do not have a specific date yet, but it should be soon.
Hang in there, as we know this is a feature we all enjoy having and want to make sure all is working as it should before rereleasing it š
BloquĆ© au niveau 8061 depuis plusieurs semaines. Merci pour votre aide. Sinon dĆ©sinstalation du jeu car trĆØs frustrant.
How do I complete this level when ive not been given the yellow candies to pop?? I've tried using a UFO and blast..how do I get pass this level? I've lost competitions due to this glitch
Hello @MountainMom I am one of the 6 lucky winners for the gold bars for the just concluded Contest. I am grateful for the chance 6488209055
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Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixingā¦ altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bugā¦ WHEN ARE U GONNA FIX IT
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
