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What happened to the extra moves when you click on give up?
Have been able to get them up until game 6203 and with only 23 moves this level definitely needs xtra moves
Thank you all for your patience!
I can now confirm that this issue has been fixed.
@Carol-38 What is going on.
I wish I knew Carol. Of all the changes made by King this is the one that really makes no sense at all to me. The only result that I can see for this test is loads of complaints from frustrated players.
If King are reducing the amount of lives and not giving extra moves what is the point of playing.
That is something I have said already Carol the double whammy of reduced lives and now no extra moves will surely see players leaving en masse.
I can't imagine that even those who can afford to pay or others who struggle to pay would be happy with this.
That is my guess as to what this test is all about. The only thing that King can be testing by removing the extra moves is to see how many buy moves, or how many stop playing. Nothing else makes sense.
Alternatively this could be their answer to the life limit. The change to the life limit has seriously upset people that buy things for their games and I don't think King saw this coming. I think that by removing or changing the frequency of the extra moves and giving people back the ability to send and receive lives they hope to get those people buying again.
👉 NEW UPDATE! 04/08/22!
There was a bug affecting this feature which the Studio has found and is working on a fix for the next update.
Please stay tuned and make sure you do not miss out on any future updates 😉
Hi Foxy seeing as last time this happened to you the issue fixed itself all I can suggest is that you stop playing other than to collect the Booster Wheel booster and check that the extra moves feature is back in your game. Obviously you will have to play a level once to check for the extra moves, but I would suggest just play the once and save your boosters & lives until the feature is working again.
I still cannot restore my levels. I have contacted customer service by email.
As of today, I lost all of the possibilities to pass newly released levels. The extra moves in the end are gone, no matter how many times I play and lose a level. The current one I'm stuck on has been played at least 50 times. The game supposed to bring joy and relaxation not the constant stress and anxiety. More and more top players will stop playing with the rate it's been going
Go here. https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored/p1
I did that and now I lost all of my progress. It has brought me down to level one.
Please force to close app, clear cache, log out then log in.
That is not what I'm asking. I'm talking about when you finish a level unsuccessfully, and it asks you if you want to continue by buying extra lives with 10 gold bars. It starts at five lives, and eventually should increase the amount of lives you can buy for 10 gold bars, but this game is not doing that. It is stuck on five lives only.
Go here. https://community.king.com/en/candy-crush-saga/discussion/376482/lives-inbox-how-does-it-work#latest
I have been playing the same aggravating level for an hour now, and won't be able to win it unless I buy extra lives. The problem is, it never increases from five lives when you pay with gold bars. At this point, I should be able to buy 20 to 25 lives now. But it doesn't budge. Can you unstick it?
Watch the video. https://youtu.be/AO6FlGQZcMA
Go here. https://community.king.com/en/candy-crush-saga/discussion/376482/lives-inbox-how-does-it-work
And Today the extra moves option has disappeared again !!! I Give Up !!!!
I also have this problem with the added extra moves gone on my tablet, but it's still working on my phone, say what!so, if I really stuck I'll play on my phone!
Mine have stopped also...!!!
I still waiting on mine- it use to have extra moves then once I got to level 6203 they left now only get 5 moves for 10 golden bars
I am still waiting for it to come back - the 30 extra moves you can get with 10 gold bars helps pass hard levels -
Well fingers crossed for you @Mary_Kay that the issue isn't permanent. So far most people have posted that the issue comes and goes.
I lost my extra moves too and I think it stinks!
@Carol-38 that sounds similar to what has happened to other people. It probably isn't that the extra moves took longer to appear it is just they are now back. I think most people that have lost their extra moves have posted to say they got them back later in the week. It would be nice to know how long this test is going to last.
@Alienscar @Elviramartinez_61 @foxy oops I take that back. I am getting extra moves but they are taking a lot, lot longer to start appearing. I didn't count the tries I did on this level before they started to appear but I will on the next one.
what does "currently being tested and is not an issue" really mean? how is it being tested and why is it being continued when it is not favorable to your players. i am not the only player having this problem appears this feature works for some and not for others. problem after problem first could not access the store ,then limited lives you could receive and use. now this. what will be next
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I play on an Android tablet and my extra moves reappeared yesterday (7th Aug)
I play in android and win10 microsoft app in computer. In android extra moves are back .
In win10 app only 5 extra moves for 10 GB.
It seems the issue is fixed for android users. I am getting 35 extra moves now, since last 2-3 days.
Still no fix for IPad. Still don’t see an update on app either
Got moves - just now - on iPad. Yea.
not on iphone...
My iPad- nothing yet
Finally an update and got moves now.
Android user here.... Nothing yet.
There is an update today that fixes it. At least for me
Good to hear this as I also play on iPad, but I can’t check it out yet because of another glitch that’s appeared in the last week.
Every time I open the game, the level I’m on is marked ‘First attempt’, no matter how often I’ve played it before.
I thought maybe this banner was popping up randomly but didn’t mean anything, until I actually passed a level the first time I tried it after reopening the game (but far from my first attempt at that level). I got the 25 points for passing the level, plus the 20 for passing it ‘at the first attempt’.
So the only way I can rack up 15 or whatever failed attempts to see if the extra moves are back, is to play a level over and over without quitting the game,or else just leave the game open all the time.
Is anybody else having this issue?
I play on my iPad and it’s still not fixed.
I did just check and I got an update 11 hours ago. Now I have the extra moves. Maybe you could check your update version?
Win 10 as well, update for the app, moves back.
I am now getting moves on my iPhone but not my iPad.
I have the moves back on the iPad, after the update.
The ‘first attempt’ problem I posted about an hour or so ago seems to be fixed too.
It’s gone for me too, probably since last week. When you have multiple people reporting the same thing, you might want to have a better answer than it might just be you. It’s not.
THEY’RE BACK!!
YEP THEY'RE BACK!! We did it, folks! Yay for us!! Thanks for listening, King.
I still don’t have extra moves. How do you know when it’s back???????
Hello @MountainMom I am one of the 6 lucky winners for the gold bars for the just concluded Contest. I am grateful for the chance 6488209055
5909484859
Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
Hi i am having an issue with trying to buy boosters since this morning. I have tried to buy hard level offer, extra gold bars and it takes all my card details and then says you are having issues and no payment was taken. It is getting annoying….but i suppose on a plus note you dont get my money. I have updated and cleared…
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
