Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
What happened to the extra moves when you click on give up?
Have been able to get them up until game 6203 and with only 23 moves this level definitely needs xtra moves
Thank you all for your patience!
I can now confirm that this issue has been fixed.
@Carol-38 What is going on.
I wish I knew Carol. Of all the changes made by King this is the one that really makes no sense at all to me. The only result that I can see for this test is loads of complaints from frustrated players.
If King are reducing the amount of lives and not giving extra moves what is the point of playing.
That is something I have said already Carol the double whammy of reduced lives and now no extra moves will surely see players leaving en masse.
I can't imagine that even those who can afford to pay or others who struggle to pay would be happy with this.
That is my guess as to what this test is all about. The only thing that King can be testing by removing the extra moves is to see how many buy moves, or how many stop playing. Nothing else makes sense.
Alternatively this could be their answer to the life limit. The change to the life limit has seriously upset people that buy things for their games and I don't think King saw this coming. I think that by removing or changing the frequency of the extra moves and giving people back the ability to send and receive lives they hope to get those people buying again.
👉 NEW UPDATE! 04/08/22!
There was a bug affecting this feature which the Studio has found and is working on a fix for the next update.
Please stay tuned and make sure you do not miss out on any future updates 😉
Hi Foxy seeing as last time this happened to you the issue fixed itself all I can suggest is that you stop playing other than to collect the Booster Wheel booster and check that the extra moves feature is back in your game. Obviously you will have to play a level once to check for the extra moves, but I would suggest just play the once and save your boosters & lives until the feature is working again.
If so, I definitely stop playing, impossible movements, fewer reinforcements, you don't help, I honestly don't understand it and there are level comments but they make the reverse effect more difficult. .yes I know it is my decision and I have played because I wanted to but I wanted to leave my explanation.
I'm not getting through many levels @Alienscar . Had managed to get a few UFO's from daily win and F5 used them and other boosters I had been saving. Nowhere near the new levels released today, but as I said I'll just plod along. My purse still has a padlock on it and that's where it's staying.
Thanks for the information @Carol-38 it is disheartening to hear that King has thought fit to roll out this "test" to people at the end of the map. Based on your feedback I have no idea how you are managing to get through the levels if you no longer receive your thirty extra moves.
I honestly don't know what to make of @QueenB post. What on earth can King be testing by removing the extra moves.
The only thing that makes any kind of sense is that they are "testing" how many people buy lives when they don't have any other choice.
Only just seen this @Alienscar
To date I am not receiving extra moves, mine stay on 5. But to be honest I am so disheartened with everything King are doing I just close down. Got to the point where I'm not really bothered anymore as it doesn't seem anything is going to change. Levels are near on impossible and even with 35 extra moves they can't be passed. I'll keep plodding along and see what happens in the future.
To be honest @foxy I don't think the issue you are complaining about can be fixed because any change introduced by King can only changed by King. The best you can hope for is that the change is temporary.
I have said elsewhere that this is a really bad move by King. People at the end of the map rely on the extra moves to complete their levels. Players will leave en masse if they lose their 30 extra moves on top of not being able to receive all the lives that are sent to them.
It is typical of this forum that the powers that be don't seem to know what is going on.
i understand you may consider this a duplicate post BUT i am still having the same problem {day4} still stuck on only 5 extra moves for 10 gold bars can this be fixed?if not, i have no other choice but to stop playing completely.NOT SWEET!!
Where have the extra moves gone at the end of the game? Getting stuck on a level for days and days and days is getting frustrating. I, too, am looking for a new game. This has turned into a money grab and I refuse to pay any money for extra moves or power ups. Your changes have sucked the fun out of this game.
Yes, this happened to me last week. Then they were back and now they're gone again. I am one of the people who pays quite a lot to play as the game is very addictive, but with all the new changes I will be using up my boosters and leaving. Enough is enough.
Hi and Welcome to the King Community
For instructions on how to take a screenshot please visit here.
how to send screenshot
Hi and Welcome to the king Community
already reply here , Duplicated post
Thank you
day 3 of not being able to get extra moves for 10 gold bars.still stuck on only 5 extra moves. can someone please explain why this is happening. this is the second time this has happen.can you please fix this/tell me what to do.not able to finish hard level.this problem is causing me to use more lives and boosters PLEASE HELP !!
Hello @MishkaDarling you aren't the only person to have commented on this as a few people mentioned this issue last week and @foxy has suffered from this issue last week and this week.
The extra moves in my game are still there but to be honest I can't remember if took longer than normal for them to start adding up. It does sound to me like King are tinkering with the extra moves, but obviously that is just my opinion.
It is a worrying change Mishka as people like you that pay for gold should be one of King's priorities. A change like this that encourages people to pay less seems a strange move by King.
Thank you for the feedback. Which device are you play?
Has anyone else noticed that they seem to have removed the additional extra moves that start accumulating after you've been stuck on a level for a while or have they just increased the number of times you play a level before this starts? I often buy gold bars to complete a level once the extra moves count goes up, but I won't be doing that any more if the count stays at 5. I'm just wondering if I'm the only one?
Thank you for the feedback. Could you please take a screenshot? Will pass this to the Game Team
I thought the BS was fixed this morning I had over 40 extra lives now I have 5 been going through for a few months now but this afternoon I logged on & it was giving me a lesson on friends and extra lives (a sure sign mine were gone) I play on FB on my laptop HELP!
advert feature that gives you extra moves I was getting up to 30 now I only get 5 even w 10 gold
New here? Sign in or create an account to join the fun.
I knew just by continuing to play the same level I had been stuck on for days. Finally the extra moves appeared. Then I went to the app updates just to check and saw that my version had gotten a new update.
Thank you. I was wondering if there would be an update first on the app but now I know if I just keep playing the game, all of a sudden the extra moves will appear.
My extra moves are back. I’m playing on iphone
Pleasant Surprise
at last 😀 couldn't finish level 5192 without ( I doubt )
They’re back for me too, yay!
They are back for me too. Thank you for listening King. Please listen more. You have a great game that people spend on, but we also need to feel valued.
As of today, Monday 10/10, the ability to get extra moves after repeatedly playing a level are GONE AGAIN. At least for me. Anyone else?
No, @olyamt, I still have it, at least for now.
After many attempts at a hard level last week I left it aside until just now, so I can’t be sure how many failed attempts I had before the extra moves were offered, but they were.
I’ll keep count the next time I get stuck….which will probably be on the next level 🙄
At least 30 attempts for one level and no extra moves. Different devices, same story. That is extremely frustrating!
It is absolutely impossible to pass levels without extra moves in the upper 12k levels. @Crazy Cat Lad, can we open up the 'ticket' for this again?
Oh good grief. We’ll probably all lose them again then, and as you say, forget trying to pass levels above 12k without them.
Is this happening from the start of a new episode by any chance? I think that’s what happened last time. The level I just got them on was 12628.
@teenybee Yes, it's the second level of the new episode, 12637. Tested on different platforms - nothing. It remains at 5 extra moves for 10gb no matter how many times played. I am going to lose my Episode race streak because of this... (oh, thank God we got that back 🙄)
Mine have gone again. And just as I gave in and bought gold bars. Yeah, that'd be right!!
I am not getting extra moves no matter how many times I try. I’m on 12517. A nightmarishly hard level. What happened? Totally confusing and maddening!
Same sh** different day. So tired of these mind games you play with us loyal players who spend a great deal of money just to play your silly game. You should treat us with respect!!! STOP THE FOOLISHNESS!!!!
I still have my extra moves as of last night, I play on an iphone. If they take the extra moves, I will be uninstalling. Last time they took the extra moves, I stopped playing, period. I refuse to use 10-40 gold bars per level just to pass. I’m on level 3,000++
I am getting the extra moves but really.. if you are on level 12000+ does anyone even remember passing a level without the extra moves?? We should not have to spend $20 + a week to pass levels. They ALL shouldn't need extra moves. Levels should be passable without them. After 12000 they are not and that's wrong.
Got the episode race back temporarily, mine disappeared again start of level 12651 episode.
I got my episode race back temporarily, disappeared again episode starting 12651. Now on 12664 and like many other players, extra moves just not happening.
@QueenB as with a lot of levels now, moves have been reduced on 12664 from 35 to 20. Do King really think many players who luckily have gold bars will use 10 on 5 extra moves, still making the level as 10 less moves. Please send a message to King ask them to see what has happened re the extra moves and episode race.
I get them after I complain. Then they’re gone again. I’m trying to figure it out. It’s a necessary thing after levels in the 12000’s! Any trick to it?
Bloqué au niveau 8061 depuis plusieurs semaines. Merci pour votre aide. Sinon désinstalation du jeu car très frustrant.
How do I complete this level when ive not been given the yellow candies to pop?? I've tried using a UFO and blast..how do I get pass this level? I've lost competitions due to this glitch
Hello @MountainMom I am one of the 6 lucky winners for the gold bars for the just concluded Contest. I am grateful for the chance 6488209055
5909484859
Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…