🗺️ Completed levels not registering/ not being saved (fixed)

sonnieeta

https://community.king.com/en/candy-crush-saga/discussion/comment/2306924#Comment_2306924

where does one report?

pillow6

Please force to close app, clear cache, log out then log in.

RhaRha13

Over the last two days I have been forced to repeat the same two levels over and over even after winning and progressing. I am on level 5031. Have won it several times. Have also won 5032. But it continues to force me to replay 5031 and on.

pillow6

Please go here. https://community.king.com/en/blog/kb/articles/525-i-passed-a-level-why-didnt-it-move-me-forward

candy_girl1

having to repeat level 7810 several times got to level 7814 now back to 7810 this morning what is going on Candy Crush .

ASter100

https://community.king.com/en/candy-crush-saga/discussion/376744/won-levels-and-having-o-repeat-over-and-over-the-level-has-a-crown-but-you-cannot-continue

I am having the same issue. Just started yesterday. I played from 7906 through 7911 (even completing a level), and when I came back to play again later was back at 7906. Since then it doesn't matter how many items I complete, when I come back I am back at 7906.

DonnaV

I also am having the same issue. Stuck at level 12051, which is NOT an easy one to complete. I thought it would correct through the night, I thought wrong ! If I move forward and navigate away from the game on FB when I come back it's back to level 12051 :(

The episode race is wonky as well, indicating I am finished the episode winning 30 gold bars, when I am just starting a new episode.

DonnaV

https://community.king.com/en/candy-crush-saga/discussion/comment/2307201#Comment_2307201

I reviewed this last night, it did not resolve the problem for me :(

ASter100

https://community.king.com/en/candy-crush-saga/discussion/comment/2307241#Comment_2307241

Me neither :(

Patty_Labrozzi

same issue, stuck on #5186, won multiple times, moved to next level, play several games, and when I return next day, still stuck on #5186.

READY TO QUIT.