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🗺️ Completed levels not registering/ not being saved (fixed)

Crazy Cat Lad
Crazy Cat Lad Posts: 14,123 Community Manager
edited August 2022 in Support

We are investigating an issue with the game not registering the progress in a correct way for some players.

Because of this issue you may get put back to an earlier level when coming back to the game.

We hope that this issue will be sorted out soon.

Please stay tuned on this thread for any news or updated on this issue.

Thank you for your patience!

Best Answer

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager
    Answer ✓

    I'm happy to announce that this issue is now fixed!

    All levels should from now and on be saved correctly and you can continue from the correct level when returning to the game.

    If your game did not automatically restore the lost levels, you will need to replay them

    If you lost various played levels you can also reach out to Player Support HERE, so they can put you back on the level you should be on.

    In case you used any purchased items on the levels that didn't get saved correctly becasue of this issue, Player Support will also be able to compensate for any lost purchases.


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