Lost my progression lvl 4100 to 1

Dedel40

Hello community,

I bought a new phone today. I reinstalled the Candy Crush Saga app on my phone and logged into it via Facebook. But there big misfortune I find myself at level 1 while I was at level 4100..

what is the procedure to recover my level ?

I thank you in advance

Cordially

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/381267/lost-my-progression-lvl-4100-to-1

Hi and Welcome to the King Community

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored

Dedel40

Hello kiara_wael,

Thank you very much for your help, i sent a message to support because i couldn't find my old level with the procedures you gave me.

Thanks again for your responsiveness :)