Strawberry shortcake ad freezing game (fixed)

labga800

It’s so frustrating that they haven’t fixed this issue yet! So many people have reported this as broken!

labga800

It’s so frustrating that they haven’t fixed this issue yet! So many people have reported this as broken!

Litenlovly

https://community.king.com/en/candy-crush-saga/discussion/381768/strawberry-shortcake-ad

Yes…very frustrating.

Fran334

I have not seen the advertisement yet but I will keep a lookout for it

redbandana

https://community.king.com/en/candy-crush-saga/discussion/comment/2350530#Comment_2350530

After reporting and opting out it takes at least 12-24hrs. I haven’t received that ad all day. Things don’t magically fix themselves within minutes sometimes.

juliemandrews525

Thank you for fixing this last night so fast!!!

AimHi

In addition to posting here regarding the same issue, I also reported to King (using 'Contact Us' ). Their autoreply was to to shutdown / restart !

AimHi

I removed Candy Crush Saga app & downloaded the app from AppStore & it is working fine.

HOWEVER, I lost all boosters that I had earned..BUT the Gold I had was not NOT affected!

And so, the above experiment helped but had a big cost!!

Can anyone experienced the same?

Hope it helps you all.

Also, can anyone help me to get the boosters back?

AimHi

BTW, I use iPhone 11 pro with iOS 15.6.1

Crazy Cat Lad

We had some issues with ads freezing the game, but this should already be fixed.

If you still experience this or the issue comes back, please post about this in our Support area here:

https://community.king.com/en/candy-crush-saga/categories/support