Need help after my game crashed.

redncontrol7

Game crashed came back in and all kinds of my levels were gone and I also purchased the candy special twice today so I had gotten very far. I also can’t use the rest of my candy special unless I want to replay all of the levels I already passed and some took forever to pass. It is a waste of money. I emailed the game is there anything else I can do?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/381824/need-help-after-my-game-crashed

Hi and Welcome to the King Community

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored. 

and For the purchase that you didn't receive and how to get that refunded or compensated Please check here

https://community.king.com/en/candy-crush-saga/discussion/256652/%F0%9F%9B%92-%EF%BB%BFdid-something-go-wrong-with-your-purchase