Never got Candy cup awards

allegra1234

I was a finalist for the Candy Cup and finished top 3 or 4. I never got any prizes from start to finish. I have reached out to support with no response. How do I get my prizes?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/385323/never-got-candy-cup-awards

Hi and Welcome to the King Community

Please try again with tell your Game ID . If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Arrowflinger

I also won the Candy Crush cup and I'm still waiting for my party boosters.

I logged in at 3 different times yesterday and again this morning to nothing.

My game ID is 1366550222

Any help you can offer to get my prize would be appreciated.