Did not receive 500 gold bars

Arrowflinger

https://community.king.com/en/candy-crush-saga/discussion/comment/2659191#Comment_2659191

It can be done, I've won the 500 bars twice, 250 once and 167 a few times. I lost this game around level 14000, do you still have it?

CherylTeoh

https://community.king.com/en/candy-crush-saga/discussion/comment/2659287#Comment_2659287

Grandma, Grandpa, Mom and Dad, all of them lost it after they reached 10000/12000. I'm having it daily.

Arrowflinger

https://community.king.com/en/candy-crush-saga/discussion/comment/2659346#Comment_2659346

I know that one or two others have said the same thing about candy royale, it would seem that it's taken away from players at or near the end of the map. I still have it on my second account but that one is only around level 1200 & it's every 4 days rather than daily. It's also possible they are restricting the amount of gold bars players in the 14000s can win.