Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Thank you for the feedback , Which device are you play ? If we lose a level then we will lose Win Streak and have to start over again
Please check level 478
iPhone 13.
I didn’t lose the level, but was unable to progress after my first swipe. I had 17 swipes left
Hi there. Unfortunately in some levels if you have bad luck you will be forced to lose a level if there are no switches available. This would reset your streak, it counts as a loss. So sorry, it is just bad luck!! You will win and get your streaks back soon.
By the way, if you could accept my answer to help me out, that would be great :)