since i have my user ID cant i get back to the level i was on that was lost?

navila12

My computer set down a while back and i lost my level on candy crush soda saga. My user ID is"13888620724/ Jean Avila

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386807/since-i-have-my-user-id-cant-i-get-back-to-the-level-i-was-on-that-was-lost

Hi and Welcome to the King Community

This is Candy Crush Saga forum, but not to worry as it will be moved to the correct forum. Please visit Candy Crush Soda Community here

https://community.king.com/en/candy-crush-soda-saga/

For quik answer , I will tag Soda Mod @Pitty_Kitty

Thank you

Pitty_Kitty

Hello again @navila12 and welcome

this community forum is not able to restore lost progress 🙂 I'm sorry

Costumer Service (Player Support) is able to restore progress.

Please fill in the form you find in this page, add your game user ID+ your current lost level and send.

This way costumer service is able to receive your request, locate your account and restore the progress

Lindark

Sorry to hear you are having troubles! Hopefully they are able to restore them for you. Good luck my friend!

navila12

User ID 13888629724

*Edited by CM: ⛔ That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules