🚫 Known Issue - Vaults are blocking levels making it hard to click on them!

Donnak818

The Silver vault is on my next play button. It lights up the prizes but won't allow me to play thst level. Is there anything for me to try?

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/comment/2438779#Comment_2438779

Hello Donna and @happybrats3 if you can't click on the level because of the Vault please try playing the next level by using your Episode Race button.

When you click 'Play' on the Episode Race feature it takes you straight to the start of rhe level.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2438779#Comment_2438779

Did you try completing the previous level again and choosing "Next"?

https://community.king.com/en/candy-crush-saga/discussion/comment/2438892#Comment_2438892

How about the "Challenge a Friend" button? It lets you jump straight on the first new level.

P.S. @Alienscar, I knew there was another feature that lets you start next level direct but since I rest between episodes, I totally forgot it was Episode Race. I was like 'Was it Sam's? No. Was it Weekly Contest? No.' 😁

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386903/help-please

Hi and Welcome to the King Community

Just wait, the Challenge Silver Vault will return after completing the Bronze Vault

Donnak818

If the brown vault was before silver I completed it. The silver will not allow me to play at all.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/386903/help-please

Can you give a screenshot?

Normally, you just need to do new levels in order to reach the guy first, then the vault itself for the tiny reward.

I didn't see any leaderboards, btw. 🤔

P.S. Just noticed there's a new thread about it. Seems the competition round starts in a couple of days.

https://community.king.com/en/candy-crush-saga/discussion/386771/10-year-vault-challenge

happybrats3

I cannot get past this level as the prize door is in the way for 12752. Clicking the door brings up a color bomb, but even clicking that won't make it go away. It is the same on computer and phone.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386933/level-12751-door

Hi and Welcome to the King Community

Could you please take a screenshot ?

happybrats3

Clicking the door brings up a color bomb. Clicking the color bomb does nothing.

happybrats3

I have also tried clicking all around the door and all around the color bomb....nothing. I have refreshed my page on laptop and also phone. Nothing works.

Donnak818

This is blocking my next level.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2438748#Comment_2438748

Thanks for reporting this, and I will make sure to pass this on to the studio 👍

In the meantime, can you try clicking on the level pin itself? I know it's hard, as the vault is on it, but click around and see if you can hit the level.

Let me know how it goes, please 😉

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2438779#Comment_2438779

The same as I recommended above, can you try clicking on the level pin itself? I know it's hard, as the vault is on it, but click around and see if you can hit the level.

Let me know how it goes, please 😉