🚫 Known Issue - Vaults are blocking levels making it hard to click on them!

happybrats3

I have clicked all around the pin and all around the color bomb that comes up and it still does nothing.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2438866#Comment_2438866

I was hoping that would work 😕 thanks for trying!

I'll report back to the studio and see if there is another way around it. The only other option I can think of is to play the previous level again and hit next, so the game takes you to the next level instead.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2438866#Comment_2438866

One last try, but can you try to click here as shown on the screenshot?

Oh, and can you try the game in incognito and see if keep getting the vaults?

Thank you very much for your time and collaboration 😃

Donnak818

https://community.king.com/en/candy-crush-saga/discussion/comment/2438864#Comment_2438864

No just shows prizes!

happybrats3

Nope neither works.

happybrats3

Could we get an update please?

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/comment/2438779#Comment_2438779

Hello Donna and @happybrats3 if you can't click on the level because of the Vault please try playing the next level by using your Episode Race button.

When you click 'Play' on the Episode Race feature it takes you straight to the start of rhe level.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2438779#Comment_2438779

Did you try completing the previous level again and choosing "Next"?

https://community.king.com/en/candy-crush-saga/discussion/comment/2438892#Comment_2438892

How about the "Challenge a Friend" button? It lets you jump straight on the first new level.

P.S. @Alienscar, I knew there was another feature that lets you start next level direct but since I rest between episodes, I totally forgot it was Episode Race. I was like 'Was it Sam's? No. Was it Weekly Contest? No.' 😁

Donnak818

Yes challenging a friend works but only if you win the level! Thank you for that idea!

happybrats3

Episode race button worked, thank you!