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Sorry to hear that! 😥 Mine acts up all the time. Previously, I couldn't even opened my profile. Every time I clicked it, it won't budged. When I minimized the screen, it would just shot down. I force closed and rebooted numerous times at no avail. I had to reset and due to that I lost my streaks and saved lives. There are so many glitches. 😔
I'm also sorry to hear about what you mentioned about your failures that occurred in your game, with each problem or failure that just keeps coming and we become much more confused about the error that is causing it, but I had never heard that you had lost their winning streaks and lives. 😯😕
I hope everything goes well, after the glitches it's causing in your game and for (almost) everyone!🙏