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Do you have a question or need help with your game? Ask the Community.
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Facebook Suspended
Answers
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Hi and Welcome to the King Community
Please email our Player Support so we can take a closer look at this and see what happened.
Email them by going to the Settings in the upper right corner on the map. Choose the Help Center a topic and you'll find "Contact us' in the bottom of the page.
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You should've created a King account and linked it to your Facebook profile. If the latter is inaccessible, then it's most probably not going to work now.
Don't give up on trying to get help from Support. The initial reply is usually a canned one with general instructions.
What level were you at anyway? Perhaps you should consider starting over.
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I'm sorry to hear your Facebook account is no longer available!
It is possible to restore your level manually, but you must connect the game to a King account.
With a Kingdom account, you’ll be able to protect your progress, make the most of social features, and play on different devices.
To create a Kingdom account, follow these steps:
- Open your game
- Press the settings icon
- Go to the account settings
- Choose “Sign up with email” (or one of the other login options)
- Complete the form
- Press “Create my account”
Once that is done, get back to us here with your Game ID and the level you are supposed to be on, and we'll help you get back on track 😉
