only level 1 appears

shopcentric

why is candy crush only opens at level 1? I have rebooted my laptop and i still cannot go to the level i'm at.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/387325/only-level-1-appears

Hi and welcome to the King Community

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored.

Tess92

Hi @shopcentric and welcome to our sweet Community! 😊

Is your game linked to a King or Facebook account?

If your game is linked to a King account, try re-entering the email and logging in again.

If your game is connected to Facebook, try reconnecting it with your Facebook account.

I leave you a little guide:

Lindark

Try signing in with your most likely email address. Level progress is saved to a King account, or your email :)