My game not syncing on different devices.

telmalestayo

I play "Candy Crush" on two different devices: one of them is my tablet and the other one is my cellphone, both of them have Android system. Currently, I'm on level 9967, but I can't syncronize the game on my tablet. On this device, I'm on level 9950.

I have tried to refresh my device following the steps provided in this link (https://community.king.com/en/blog/kb/articles/461-why-is-my-progress-different-on-2-different-devices#why-can-t-i-see-the-latest-levels-on-one-of-my-devices), but nothing happens, I can't syncronize it on my tablet.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/387417/my-game-not-syncing-on-different-devices

Hi and Welcome to the King Community

Candy Crush is a game that saves things in 2 ways. In one way, things are saved with your Facebook account. In this case, you save all your progress and the extra lives, moves, and boosters. If you have connected your game with your Facebook account, you can easily transfer candy crush to your new smartphone or tablet. In the second way, the data is saved on your device.

In that case, you may download the game on your new smartphone but transferring the progress is impossible. So, it depends if your game data is being saved on server or not because if it is on a server, it will be very easy for you to transfer.

If its not works  Please report this to our Player Support Team here. and tell your Game ID there.

Lindark

Try signing out and back into your King account within the app to see if this updates your levels