Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @nelly699 and welcome to our Community! 😊
I'm sorry to hear you lost your candy. In this case you can contact Player Support and you can do it directly from your device (in this way the support will already have your GAME ID) or from the page that has already been suggested above, but you will have to enter the game ID once you receive the automatic response from support.
Here you can find your GAME ID: