Data Lost

puthseyha

I bought a new iPad and my candy crush data was saved but on my phone it reseted any way to fix this?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/387452/data-lost

Hi and Welcome to the King Community

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored.

Lindark

Your data is saved to a King account or email address. Be sure to sign into your account in all devices :)

Tess92

Hi @puthseyha and welcome to our Community! 🤗

When you get back to your phone, try clicking below where it says "already have a King account" and re-enter your email. Your account has probably logged out and you just need to log in again. Let us know if you can.