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Hi. I lost my account and it started new account automatically from the beginning. I need ur help to get my previous account back. I request to help me on this.
Hi @Vidhimehta_1989 and welcome to our sweet Community! 😊
Was your progress previously saved to a King or Facebook account? In this case, simply enter your email with your password to go back to your old progress for the King account or reconnect to Facebook if your levels were saved there.
Here's the screenshot to show you how to do it.
Go to the bottom line where it says "Already have a King account"
Welcome to the King Community 🥰
Have you ever saved your game through Kingdom or Facebook before?
If you have previously saved your game with an account then you can find details on how to retrieve your game progress at the link below.
I hope the above link helps you to recover your game progress and also let us know if you need more help.
Thank you.
Hi there, accounts are connected to your email address with a King account. Have you tried to recover your password? Cheers :)
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
or Player Support Team here and tell your Game ID there.
New here? Sign in or create an account to join the fun.
Makes no sense then I have to wait a very long time to play it?
How do I know if my account is linked to King account? I started playing linking it to FB but I am having FB issues and they might close my account. Will I lose my progress thru FB? Is my progress being saved in my King account? How can I find out if it is?
My super colour Bomber got lost. It's now 15days. What should I do
On 28 of December I paid 2.99 € for booster and I didn't t receive it . I did it again 2.99 and didn't receive it . On 30 December I paid 3.99 for booster and again I didn't receive it. I did those by paysafe card. All three times they double charge me and send me back the one payment. So I lost 2.99+2.99+3.99 € and had no…
Hello. This game is glitching. I coins to win the match, and I it said that I didn’t make it in that special round of in a row. But I did. And then the next time I use 10 coins right after the last round and it said I was finished with the five lives already. I only use like two moves. What’s going on with the game? I want…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
