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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hi. I lost my account and it started new account automatically from the beginning. I need ur help to get my previous account back. I request to help me on this.
Hi @Vidhimehta_1989 and welcome to our sweet Community! 😊
Was your progress previously saved to a King or Facebook account? In this case, simply enter your email with your password to go back to your old progress for the King account or reconnect to Facebook if your levels were saved there.
Here's the screenshot to show you how to do it.
Go to the bottom line where it says "Already have a King account"
Welcome to the King Community 🥰
Have you ever saved your game through Kingdom or Facebook before?
If you have previously saved your game with an account then you can find details on how to retrieve your game progress at the link below.
I hope the above link helps you to recover your game progress and also let us know if you need more help.
Thank you.
Hi there, accounts are connected to your email address with a King account. Have you tried to recover your password? Cheers :)
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
or Player Support Team here and tell your Game ID there.
New here? Sign in or create an account to join the fun.
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
