I’m on level 4076 but the banner on my profile pic still says 200, how can I fix this?

ewura_e

I’m on level 4076 but the banner on my profile picture still says 2000, how do I fix this?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/389296/i-m-on-level-4076-but-the-banner-on-my-profile-pic-still-says-200-how-can-i-fix-this

Hi and Welcome to the King Community

Please email Player Support so they can restore the levels manually on your account.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

Or  Please email to our Player Support Team here. and tell your Game ID there.

I hope you're back on track really soon! 

Lindark

You can also try signing out and back into your account within the King app to see if that helps.