In game store not loading

OptimistPrime

In game store doesn't load. If I fail a level, the option to watch an ad or spend gold bars doesn't load. I have tried every troubleshooting step, nothing works. My wife plays on her phone, she has no issue. Any ideas please

kiara_wael

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

If thats not works , Please report this to our Player Support Team here. and tell your Game ID there.

minnaj

I am also having trouble with the store. I purchased gold bricks, received a confirmation email of the purchase, but did not receive the gold bars. Can you help?

Edited to say: they are now in my bank. Thanks!