Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

⭕ Why can't I play in landscape mode anymore? Game too small!

1114115117119120284

Answers

  • restless92122
    restless92122 Posts: 2

    Level 1

    edited June 2023

    Please put landscape back. To hard to play in portrait!!!

  • Peter_Tornaros
    Peter_Tornaros Posts: 2,187

    Unfortunately this is now the norm with everything. Whether the Moderators have been instructed to ignore our posts, or they are ignoring customer complaints as they don't have answers, we will never know.

    What I do know it is a public relations disaster and eventually someone in authority will start to question the drop off in participation and income.

  • firefox111
    firefox111 Posts: 151

    As I have posted previously: I encourage everyone to write a one-star review of the Candy Crush Saga app in the App Store for iPads, Google Play store for Androids, and Microsoft Store for PC users. I already revised my review and gave this app one star.

  • firefox111
    firefox111 Posts: 151

    Since my original post was merged to this thread, I no longer receive email notification when a new comment is posted!

    Has anyone seen QueenB lately? Is she in hiding, too?

    You know, I thought she is King's wife.

  • RogersMom303
    RogersMom303 Posts: 1

    Level 1

    edited June 2023

    Please fix! It’s so difficult to play on my ipad!

  • kiara_wael
    kiara_wael Posts: 157,159
    edited June 2023

    Hi and Welcome to the King Community

    Thanks for reporting. Please give feedback and check for more info Here

  • T0rr1e
    T0rr1e Posts: 265

    Hi @firefox111 I play on my PC windows 10 last week it changed to portrait mode, but this week when I was playing after 2 games it froze so I logged out started up again and it had reverted back to landscape. I do not know what is happening but I hope it stays on landscape this time so much easier to play. I hope it reverts back for everyone else as well.

  • Diamond_Lim
    Diamond_Lim Posts: 167,286
    edited July 2023

    Hello there and Welcome to Sweet King Community! 👋

    The Candy Crush Games' Studio Team is running a test right now. That is the reason, you can play in Portrait mode only.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

  • Diamond_Lim
    Diamond_Lim Posts: 167,286
    edited June 2023

    The Candy Crush Studio Team is running a test right now. That is the reason, you can play in Portrait mode only.

    ⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 

  • christinewupp
    christinewupp Posts: 9,857

    This IS the Candy Crush Support community. And we can tell you that no tests are needed: It's a terrible idea which has only drawbacks and no benefits whatsoever. Not even for King, as far as I can see.


Hey! Would you like to give us your opinion?