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⭕ Why can't I play in landscape mode anymore? Game too small!

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Answers

  • adnil
    adnil Posts: 2

    Level 1

    I’m very unhappy to suddenly only be able to play in portrait on my I Pad. I need the extra size to be able to play. It’s a finger dexterity and eyesight issue. Please fix this.

  • Bonita_Garvey
    Bonita_Garvey Posts: 3

    Level 1

    The change to portrait mode is not a popular one. You’ve done this before and then changed it back. Not sure why you keep doing this as it was clear the last time, that this wasn’t popular. For tablets, it’s bad because of where the charger outlet is located. And the screen is smaller. Tablet players enjoy the larger screen. I suggest changing it back or you will lose players. Many other games out there are just as popular!

  • kiara_wael
    kiara_wael Posts: 156,996
    edited January 2023

    Hi and Welcome to the King Community

    Thanks for reporting. You can give feedback and check for more info Here

  • Doondie
    Doondie Posts: 1,255
    edited January 2023

    I don't understand how making it impossible to play is considered an improvement or more enjoyable. As I said over a month ago, they are testing players' patience. It's a suicide from a marketing point of view.

    Note that people said it was back to normal on 19th Dec. A month later the "test" got conducted again but at a much larger scale. As expected, the feedback was extremely negative once again.

  • Doondie
    Doondie Posts: 1,255
    edited January 2023

    They aren't even asking for feedback about this new "test". As you said and I just pointed out in another discussion, the first "test" ended on 19th Dec.

    A month later the "test" is back. This time the backlash from the playerbase is frightening. Yet, they don't seem to care. I totally don't understand why.

  • Tippecanoe54
    Tippecanoe54 Posts: 15

    Level 2

    I will not play until you change……love, level 3481 (and you know I’ve spent a few pennies)

  • kiara_wael
    kiara_wael Posts: 156,996
    edited January 2023

    Hi and Welcome to the King Community

    Thanks for reporting. You can give feedback and check for more info Here

  • LizzieHeat
    LizzieHeat Posts: 8

    Level 2

    edited January 2023

    I see Candy Crush are insistent that the game must be played in portrait mode. On the ipad though tablet held in landscape mode ( which is essential for comfort) the game coma couple of days ago is now displaying in portrait mode. This means the size is much smaller with much greater eye strain. The larger landscape display was much more preferable.

    it certainly isn’t accessibility friendly in this new small portrait mode. Please revert to landscape so that on an iPad or tablet the device can be held landscape and the game views in landscape mode. If you remain in portrait it certainly discriminates against anyone who needs a larger size to see it better without eye strain. Come on CC stop trying to force us all into portrait mode by hook or by crook.

  • kiara_wael
    kiara_wael Posts: 156,996
    edited January 2023

    Hi and Welcome to the King Community

    Thanks for reporting. You can give feedback and check for more info Here

  • Marieke999
    Marieke999 Posts: 1

    Level 1

    Hi team,

    I do understand that sometimes a game needs to be adapted to stay vital. So I miss the landscape, but that's okay. If only the portrait mode was responsive. Bit it isn't. See the chocolate source, it looks odd and distorted in it's proportions.


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