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My guess is because they keep merging threads dating as far back as 8 years ago(?!) into this monster thread. So, they comment first (most probably for forum post count and points), then merge threads into this one.
Pretty sure you've misunderstood them. 😁
Anyway, I doubt they've fixed the bug. Otherwise they would've hurried to announce it. It's a major mistake. I wouldn't be surprised if they just don't know how to resolve the situation. Even the browser version is still bugged and shows a mini landscape view.
have been playing Candy Crush for more than 11 years & usually play on my iPad, since the new changes I am not able to play my game on portrait which is frustrating, when the adds are on I need to put my iPad from landscape to portrait again to view. This I find very annoying, why is it that we now don’t have a choice/ option to play how we like on our devises? I am not sure why these changes make the game more enjoyable, for me and I know from my other piers we are not liking the changes we find it very frustrating. Give us the opportunity to play it both portrait & landscape on our devises, bring back the enjoyment back & not the frustration.Thank you