game bug forfeiture

Nafi46

My boosters in my inventory disappeared when I deleted the game and reloaded it and I reached 12800 level but I haven't been given my badge yet.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/390559/game-bug-forfeiture

Hi and Welcome to the King Community

In the case of Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

However, Please check HERE.

If you play on mobile, then please email Player Support directly from the game.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Tess92

Hi @Nafi46 ! 😊

Unfortunately, the boosters are linked directly to the device's memory, this means that by deleting the game, you have automatically deleted all the boosters in your inventory. However, this does not apply to gold bars that are connected directly to the server.