I won Candy Royale but lost my rewarded gold bars

heatherwcandy

I won Candy Royale and should have shared the pot with 6 other players resulting in 72 gold bars. But after reaching the congratulations screen, the game locked up. When I finally closed and reopened, my gold bars were never awarded.

How can I get these back??

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/393017/i-won-candy-royale-but-lost-my-rewarded-gold-bars

Hi and Welcome to the King Community

Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/393017/i-won-candy-royale-but-lost-my-rewarded-gold-bars

Hey there, Ms Heather R Newbie,

Welcome to the forum! 😊

This sounds like an annoying bug. 72 gold bars could've come in handy, especially if you're short of them.

What level are you at? If you need help or feel like talking about the game, you can drop me a line on Discord (Sun#0314) or Reddit (u/Sunnysboy). Meanwhile write to Support and ask them to manually get you your gold bars. Not sure how co-operative they will be though.

Good luck! 🙃