Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Why does my chocolate box keep disappearing? It used to be visible all the time, now it disappears for hours/a day or two at a time. Same thing with the daily treat machine (it has disappeared for a week at a time! I play Candy Crush Saga Multiple times every day. same with lives friends send. If you don't use them and you have to exit the game the next time you go in everything friends sent are gone!
Hello, Ms Newbie,
Welcome to the forum! 😊
Am I correct to assume you're playing on the browser version? If so, take a look here:
All lives lost each time I log in
As for Chocolate Box and Treat Machine - it could be another symptom. Do try the desktop version. These issues are uncommon in the mobile version, should you consider giving it a try.
Good luck! 👍
Hi and Welcome to the King Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features (Chocolate Box) might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.