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What happened to all of my lives? I had over 500 and now it's 0. This sucks and I'm definitely considering deleting this app after years of play. This is b.s.
I hear you, buddy. You can write to Support through their website (Contact Us button at the bottom of this very page) or from inside the game app (settings - question mark button - open any topic - scroll down and tap Contact us).
There's an ongoing issue with the browser version where stored lives keep resetting.
All lives lost each time I log in
Feel free to drop me a line on Discord (Sun#0314) or Reddit (u/Sunnysboy) if you wanna exchange tips.
Welcome to the forum, btw! 👋
You can click here to read my answer to follow these steps of add more friends that I hope you can send and receive lives with friends on this game.
You can also check this information for similar your problem here (Not receiving any Lives or did you lose all stored Lives?) that I hope you can understand to read it.
Is there any way to reach support? These so- called moderators are giving generalized answers and its utterly ridiculous. No way in hell you're going to tell me I lost ALL of my saved lives because of an update to my phone or simply because I restarted my phone. Seriously, someone point me in the right direction to SUPPORT.
Hi and Welcome to the King Community
Thank you for the feedback. Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device.
Please check also about lives here
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
