Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Lives GONE
Answers
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Hi and Welcome to the King Community
Thank you for the feedback. Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device.
Please check also about lives here
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Is there any way to reach support? These so- called moderators are giving generalized answers and its utterly ridiculous. No way in hell you're going to tell me I lost ALL of my saved lives because of an update to my phone or simply because I restarted my phone. Seriously, someone point me in the right direction to SUPPORT.
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You can click here to read my answer to follow these steps of add more friends that I hope you can send and receive lives with friends on this game.
You can also check this information for similar your problem here (Not receiving any Lives or did you lose all stored Lives?) that I hope you can understand to read it.
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I hear you, buddy. You can write to Support through their website (Contact Us button at the bottom of this very page) or from inside the game app (settings - question mark button - open any topic - scroll down and tap Contact us).
There's an ongoing issue with the browser version where stored lives keep resetting.
All lives lost each time I log in
Feel free to drop me a line on Discord (Sun#0314) or Reddit (u/Sunnysboy) if you wanna exchange tips.
Welcome to the forum, btw! 👋
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