Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
๐ถ๏ธ๐ฌ Hot & Sweet right now in Candy Crush Saga!
We're aware of an issue with Facebook purchases for all King Games and our team is on it. ๐ ๏ธ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? ๐ฌ
๏ปฟ ๐ถ Get Ready for the Candy Crush Music Season here ๐ถ
๏ปฟ ๐ถ ๐ต Guess the Genre and for a chance to win 50 Gold Bars!
๏ปฟ ๐ถ Get Ready for the Candy Crush Music Season here ๐ถ
๏ปฟ ๐ถ ๐ต Guess the Genre and for a chance to win 50 Gold Bars!
I lost all my saved lives
Answers
-
Thanks for confirming ๐
Let's check that the Candy Crush has the necessary permissions on Facebook.
Go to Facebook > Settings > Apps and Websites > Logged in with Facebook, and make sure Candy Crush is listed and has permissions enabled.
Also, let's also try to clear the cache and see if that helps:
Microsoft Edge:
- Click on the three dots (menu) in the upper-right corner.
- Go to Settings.
- Select Privacy, search, and services.
- Under Clear browsing data, click Choose what to clear.
- Check Cached images and files and any other data you want to clear.
- Click Clear now.
Google Chrome:
- Click on the three dots (menu) in the upper-right corner.
- Go to Settings.
- Select Privacy and security on the left.
- Click Clear browsing data.
- Choose Cached images and files and any other data you want to clear.
- Click Clear data.
Hope this does the trick but if not, I would recommend keep playing through the Microsoft game app instead as it will work much better then playing through a browser.
