Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
A couple of weeks ago, I automatically received a level 13,000 badge on one of my devices.
Answers
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Hi and welcome to the King Community
Congratulations for your progress. To get your banner updated, please reply the levels 13.000. in other device
Also please make sure you have the latest game app version installed
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How do I reply the levels? Having the latest version doesn’t explain why it was on a device that recognized level 13,000 then went back to 10,000.
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Thanks for replying . Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
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Hey,
You shouldn't take what you read literally. 😁
They fixed the milestone banner system last month. To get your banner updated, you gotta replay the last milestone level. Annoyingly, you gotta do it on each device you use but it works nevertheless.
So, just repeat level 13ooo on every device you have. It shouldn't revert back afterwards.
Have fun! 👍
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