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Where did the daily treat machine go?

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Comments

  • Doondie
    Doondie Posts: 1,255

    Unfortunately, nothing can be done, really. I haven't had a single day without the Machine.


    I'd suggest reinstalling the game BUT you'll lose your boosters (and stored lives), so proceed only as a last resort.

    What device are you using? Do you have a Windows PC at home? If you do, check the browser version or the Windows desktop version just to keep your Machine upgraded.

    Next time a major feature is not showing up, try logging out, clearing app cache (NOT app data), restarting the game, logging back in and doing an older level in order to refresh events.

    Good luck! 👍

  • Diamond_Lim
    Diamond_Lim Posts: 167,704

    It's okay and thank you for your helping the player again! 👍😊

  • bearwithme
    bearwithme Posts: 16,746

    Hi everyone - I know it can be very frustrating to lose an event that you have had. However please realize that no player has all the different events. Sometimes the studio is testing an event or even a slightly different version of an event so they will give it to a certain percentage of players and then after a period of time they will give it to another group of players.

    I didn’t have the chocolate box for many months after it came out and I never had ads in all the years I have been playing the game until very recently.

    In fact I only received this new daily treat machine a few days ago.

    There is never a guarantee that you will have a specific event or how long you will have it. However when one event goes away, there is a very good chance that you will soon get something else.

    Sometimes you may temporarily lose an event because of a glitch with your game. Sometimes it could be because of a loss of the internet or that you don’t have the most up to date version of the game.

    It’s always a good idea to periodically clear your cache, and also reboot the device you are playing on. Then play a level and see if the issue has resolved itself.

    Good luck and happy crushing.

    😊🐨💕

  • mistyhanna
    mistyhanna Posts: 1

    Level 1

    Similar issue here, except I play daily at least once and my machine has dropped from 30 yesterday to 25 today and I played yesterday it's odd and irritating,

  • Scooterpie
    Scooterpie Posts: 6,697

    Is something missing in your game right now? You need to try 3 times to bring it back up. Either play 3 levels and pass if you do not want to loose a life or make a move then end the game and loose a life (do 3 times) or a combination. In between your actions it does not hurt (seems to help) close down the game and reopen it. What used to take one action now takes 3 sometimes 4? It this does not work perhaps you do not get this feature right now. No uninstall/reinstall game.

    Sincerely,

     ʕ→ᴥ← ʔ

  • DreamDancer
    DreamDancer Posts: 304

    And it's back again, with the corresponding lose of bonus power.

  • DreamDancer
    DreamDancer Posts: 304

    @bearwithme Figured out part of the problem in that the treat machine is not a daily treat machine, it's 24 hours after you last claimed it machine, which assumes that you play at a similar time each day.

  • Doondie
    Doondie Posts: 1,255

    Mine has always reset at midnight (00:00 EET).

    Regardless of when it resets for you, it shouldn't disappear from your Events tab.

    What did Support say? I'm asking about anything meaningful, not the usual 'it's not guaranteed to work' nonsense.

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