Lost boosters

klynnp

I updated my phone and my boosters did not transfer to my new device. Can I get them back?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/395385/lost-boosters

Hi and Welcome to the King Community

Thank you for the feedback. The Gold Bars do sync across all platforms in all games, but the Boosters do not sync between devices.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/395385/lost-boosters

Welcome to Sweet King Community! 👑

Oops! You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.

⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

They do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊