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Lost Data on IPad and now I’m back to level 1

gailewebb

Hi,

I haven’t associated by Candy Crush Saga with either my email. Facebook, or AppleID.

Now I’m back to level 1 from 4375 and I am at a loss as to what I can do.

Is there any way to restore my Account because starting from scratch would be pretty inconvenient.

thanks

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kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/395748/lost-data-on-ipad-and-now-i-m-back-to-level-1

Hi and Welcome to the King Community

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored

christinewupp

Hi there. I fear you may be in trouble here. I don't think a game that has never been saved can be retrieved if it is lost for some reason from device. Have you logged out on the "My Account" screen by mistake or deleted and reinstalled the App? In my experience those are the only ways to lose your progress.