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Missing lives

lengreaves
lengreaves Posts: 3

Level 1

Why is it that every time you guys update your privacy policy and I click "accept", I lose all of my stored lives and have to start all over again? Every. Single. Time. It's very frustrating!

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 165,533

    You can check this information for similar your problem here (Not receiving any Lives or did you lose all stored Lives?) that I hope you can understand to read it.

    Also add and find more friends on this game :

    👱🔄👩 Invite friends to your game - New way of connecting with other players in the game here!

    Need friends for Candy Crush Saga? Post your Friend Link here! 😊

    You can also click here to read my answer to follow these steps of add more friends that we hope you can send and receive lives with friends on this game. 😊

    Player Card! New Candy feature in the making. Let us know what you think here!

  • kiara_wael
    kiara_wael Posts: 155,920

    Hi and Welcome to the King Community

    Thank you for the feedback and Sorry for the inconvenience . Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device.

    Check also the page here about the Lives.

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