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Since it is know the gold bars did not get awarded and as one continues to play you are unable to buy lives to win levels thereby falling behind in earning additional awards and times. This is more than gold bars issue
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Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find more details HERE.
and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.