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I tied to pass this level with extra bars but the last cherry dropped down… this sucks major!!!! Anyway I could money I spent refund on bars? Did this like 3 times!
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Thank you for reporting this!
We have reported to the studio that on some levels, the cherry might not drop so this is being investigated and hopefully solved soon.
As for refunds, only the Player Support team can support you on that so please, reach out to them HERE so they can have a look at your records and confirm.
You can also contest support directly from the game app - Visit HERE how to do that and make sure you chose the right topic!
Apologies for the inconvenience caused.