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updated policy

Thelma_Lempert
Thelma_Lempert Posts: 6

Level 2

For weeks every morning on Candy Crush Saga I get "we have updated our policy" I accept and then most of the time all of my saved lives in the envelope disappear. Why should I see this so often? Please fix this.

Best Answer

  • Novapichu
    Novapichu Posts: 289
    Answer ✓

    Hi,

    Just an small update: They were aware of the issue and currently working on a fix.

    We again apologize for the inconvenience this issue is causing you.

Answers

  • Novapichu
    Novapichu Posts: 289

    Hi,

    I understand it's frustrating and we apologize for the inconvenience. I have forward the information and will come back to you as soon as I know more!

  • Novapichu
    Novapichu Posts: 289
    Answer ✓

    Hi,

    Just an small update: They were aware of the issue and currently working on a fix.

    We again apologize for the inconvenience this issue is causing you.

  • Thelma_Lempert
    Thelma_Lempert Posts: 6

    Level 2

    Thank you, I just hope it won't take to log to fix. It has been going on for some time.

  • Novapichu
    Novapichu Posts: 289

    Yeah! Thank you very much for your patience! I hope you will have a wonderful weekend!

  • Eleanor_Rigby
    Eleanor_Rigby Posts: 5

    Level 2

    Why didn't you "try" to fix the problem the last dozen times that it has happened?

  • Doondie
    Doondie Posts: 1,255
    edited March 2023

    *

    Edited by CM:🤨 Hold on a bit! Please remember to be sweet and kind - Our House Rules

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