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I've had the "We've detected a connection error. Try again later." message for a couple days now. My internet is working fine -- only receive this when playing King games. Any idea what's happened?
Hi, Queen Bee. Thanks for getting back to me so quickly. I've tried rebooting my device (several times) but no luck. I'm using my desktop, so I can't switch to mobile. I don't have the games on my phone. When playing Candy Crush Soda Saga I get the Connection Lost - We Detected a connection issue. Please try again later message. While I can still play the games, I can't tick tiles in the 4 in a row option (still says only 2 per day). I can't bake another cake (no internet connection message). No Social, no Treasure. When playing Candy Crush Saga, it's similar results. I can play the game, but get Server Error! The server could not be contacted...When in the Add more friends option, I get "Oops" message. Option options just sit and spin (as if there's no internet). I'm not sure what else to try.
thanks
Hi there!
Our servers looks good and everything should be working as it should. Can you try restarting your device and see if that helps?
Do you get the same error message if you switch to mobile data and vice versa?
Also, is there any specific event/feature you get this error message on?
Sorry for all the questions 😅
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What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
I am not receiving my rewards
How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
