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I've had the "We've detected a connection error. Try again later." message for a couple days now. My internet is working fine -- only receive this when playing King games. Any idea what's happened?
Hi, Queen Bee. Thanks for getting back to me so quickly. I've tried rebooting my device (several times) but no luck. I'm using my desktop, so I can't switch to mobile. I don't have the games on my phone. When playing Candy Crush Soda Saga I get the Connection Lost - We Detected a connection issue. Please try again later message. While I can still play the games, I can't tick tiles in the 4 in a row option (still says only 2 per day). I can't bake another cake (no internet connection message). No Social, no Treasure. When playing Candy Crush Saga, it's similar results. I can play the game, but get Server Error! The server could not be contacted...When in the Add more friends option, I get "Oops" message. Option options just sit and spin (as if there's no internet). I'm not sure what else to try.
thanks
Hi there!
Our servers looks good and everything should be working as it should. Can you try restarting your device and see if that helps?
Do you get the same error message if you switch to mobile data and vice versa?
Also, is there any specific event/feature you get this error message on?
Sorry for all the questions 😅
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Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
