Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Royale

Approximately a week ago I won the Candy Royale and did not receive my rewards. This is not the first time this has happened, and I have been compensated one time previously. I can’t understand why it continues to be a problem. I’ve played the game for years and spent way to much money. All I want are my rewards.

Thank you

Accepted answers

All comments

danceforjoy7

https://community.king.com/en/candy-crush-saga/discussion/400103/candy-royale

I hate candy Royale

Doondie

https://community.king.com/en/candy-crush-saga/discussion/400103/candy-royale

Hello, Karen,

I'm not the manage but I'll reply nevertheless. 😁

Have you experienced issues receiving gold bars from other features, namely Episode Race and Chocolate Box (3rd special box)?

Could you post a screenshot of the reward that you did not receive?

What device are you playing on? What type of account do you have - a Facebook created game account or a King account? Have you tried playing on another device?

What did Support tell you last time you contacted them?

If you'd like to have a casual chat about the issue, feel free to drop me a message on Discord (Sun#0314) or Reddit (u/Sunnysboy).

Good luck! 👍

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/400103/candy-royale

Hi and Welcome to the King Community

Thank you for reporting and feedback, Ill pass this to the Game Team , meanwhile If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/400103/candy-royale

Hi and Welcome to the King Community

The screen shots are from all stats features and there are no rewards given from those.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/400103/candy-royale

Hello, Karen,

I'm not the manage but I'll reply nevertheless. 😁

Have you experienced issues receiving gold bars from other features, namely Episode Race and Chocolate Box (3rd special box)?

Could you post a screenshot of the reward that you did not receive?

What device are you playing on? What type of account do you have - a Facebook created game account or a King account? Have you tried playing on another device?

What did Support tell you last time you contacted them?

If you'd like to have a casual chat about the issue, feel free to drop me a message on Discord (Sun#0314) or Reddit (u/Sunnysboy).

Good luck! 👍

danceforjoy7

https://community.king.com/en/candy-crush-saga/discussion/400103/candy-royale

I hate candy Royale

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Pins are missing
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Minha compra não chegou
Comprei no jogo e não chegou a compra
Level 18 527
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
vidas extras afinal de cada competição.
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…