WHEN UPCOMING CHANGES TO A PLAYER'S ACCOUNT ARE OTW.....

theorigonalthrock

When a player is regularly playing your game(daily), the player is often engaged in the offered EVENTS. Sweet Cinema and Candy Royale, are two of the many examples I am referring to. So, when a player is actively engaged and participating in these events, it should not happen that any or all of the events simply disappear from the events tab, never to return. If the events are actively being played, with any progress achieved, it is unjust to do either of these next two things: 1> it is unjust to not have given any prior notice of this upcoming change to an individuals account. If the event is removed/discontinued from use completely, for all players, then maybe prior notice could be unnecessary. But, if Candy Crush has singled out a particular account(s) to remove events from, at least prior notice should be given. 2> it is also unjust for Candy Crush to enact the same principles and apply these practices against players who have other bonuses by way of video watching.

I am highly aggravated as my own account has been singled out for these Video Bonus Removal Penalties and Event Removal Penalties. I have continued to play as I enjoy playing, however, playing Candy Crush Saga has became less and less enjoyable to the point that I will quit playing and uninstall if nothing changes. I was a player that would buy items a couple times each week, but that practice of me buying has ceased bc the enjoyable factor of playing is missing. It is not worth it to give y'all money after youve punished me for something obviously. I have written this in hopes that these injustices are just unknown programming errors and can be fixed. If nothing happens, I will just quit playing and uninstall.

Sincerely,

Samuel Throckmorton

Edited by CM:⛔️ That’s too much personal information - Check our House Rules.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/401025/when-upcoming-changes-to-a-players-account-are-otw

We appreciate the feedback and will make sure this gets passed on to the team how losing access to certain features can be frustrating.

Our events and challenges are a great way to test your skills in a special element of gameplay and earn some awesome rewards. 

Special events will be visible only for a limited time, so try to keep up-to-date by checking your device notifications for the game.

You should also see pop-ups and messages to let you know when something special is taking place, what you need to do and what you'll receive as your reward.

If an event has disappeared before the timer has run out, you may have disconnected from your King or Facebook profile where the event is visible. Make sure you're linked to your game by checking your progress on the main map. If that's not correct, you might be offline or disconnected. You can find options to log out and log in to your King or Facebook player profile in the settings menu of our games.

In some rare cases, we need to remove the event due to technical issues. This might happen if we notice a special event is causing problems that affect players or the game overall, and it is not working as perfectly as we expect. We always try to keep this to a minimum and we hope it doesn't spoil your fun too much!